SahayogERP is a product developed, owned, and maintained by
Technokavya Innovations.
1. Introduction
Technokavya Innovations ("Company", "we", "our", or "us") respects your privacy and is
committed to protecting the information you share while using SahayogERP.
This Privacy Policy explains how we collect, use, store, and protect your information.
2. About SahayogERP
SahayogERP is an Enterprise Resource Planning (ERP) platform designed to help businesses
manage accounting, inventory, billing, payroll, HR, CRM, reporting, and other business operations.
3. Information We Collect
Business Information
- Company Name
- Business Address
- GSTIN and Tax Information
- Contact Information
- Business Transaction Data
Personal Information
- Name
- Email Address
- Phone Number
- User Profile Information
- Employee Information entered by customers
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Login Activity
- Usage Analytics
4. How We Use Information
- Provide and maintain ERP services
- Create and manage user accounts
- Process business transactions
- Generate reports and analytics
- Improve platform performance
- Provide customer support
- Send important service notifications
- Comply with legal obligations
5. Data Security
We implement appropriate administrative, technical, and organizational security measures
to protect your information from unauthorized access, alteration, disclosure, or destruction.
- Secure authentication systems
- Encrypted communications (SSL/TLS)
- Access control mechanisms
- Server and firewall protection
- Regular monitoring and maintenance
6. Data Retention
We retain information only as long as necessary to provide services,
comply with legal obligations, resolve disputes, and enforce agreements.
7. Information Sharing
Technokavya Innovations does not sell, rent, or trade customer information.
Information may be shared only:
- With trusted service providers supporting our operations
- When required by applicable law
- To protect legal rights and security
- During mergers, acquisitions, or business restructuring
8. Third-Party Integrations
SahayogERP may integrate with third-party services including:
- Payment Gateways
- Email Service Providers
- SMS Providers
- WhatsApp Business API Providers
- Cloud Hosting Services
- Government Tax Portals
Such services operate under their own privacy policies and terms.
9. Cookies
We may use cookies and similar technologies to maintain sessions,
improve performance, and enhance user experience.
10. User Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion where applicable
- Withdraw consent where legally permitted
- Request data portability
11. Children's Privacy
SahayogERP is intended for business users and is not directed toward individuals under 18 years of age.
12. International Data Transfers
Information may be processed and stored in data centers located in various jurisdictions
where permitted by law.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on
this page with a revised effective date.
14. Contact Information
Technokavya Innovations
Product Owner of SahayogERP
Email: support@sahayogerp.com
Website: https://www.sahayogerp.com
15. Consent
By using SahayogERP, you acknowledge that you have read, understood,
and agreed to this Privacy Policy.
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